Ground Handling

OVERVIEW

What is Ground Handling?

Ground handling refers to all services performed for an aircraft while it is on the ground at an airport. These services ensure safe arrival, quick turnaround, and timely departure of aircraft. Efficient ground handling is critical for flight safety, fuel efficiency, cost control, and passenger satisfaction.

FEATURED

Core Ground Handling Services

1. Aircraft Marshalling & Parking

  • Guiding aircraft safely to and from parking positions

  • Use of visual signals and communication with pilots

  • Prevents collisions and ground damage

2. Aircraft Refueling

  • Safe delivery of jet fuel according to exact specifications

  • Strict compliance with ICAO & IATA fuel safety standards

  • Includes fuel quality checks and spill prevention

3. Baggage & Cargo Handling

  • Loading and unloading passenger baggage

  • Cargo and mail handling with weight & balance control

  • Use of belt loaders, dollies, and container loaders

4. Passenger Services

  • Check-in and boarding assistance

  • Special assistance for elderly, disabled, and infants

  • Gate coordination and cabin readiness checks

5. Aircraft Cleaning & Cabin Services

  • Interior cleaning, waste removal, and sanitation

  • Potable water servicing

  • Cabin readiness for next flight

6. Pushback & Towing

  • Aircraft pushback from the gate using tow tractors

  • Taxi assistance in congested apron areas

  • Essential for safe engine start and departure